Kathryn Henry, Chelsea Schenck, Nina Collins*, Bradley University
Full manuscript: http://www.kon.org/urc/v9/henry.html
Abstract According to a review of literature, one of determinants of satisfaction for seniors in assisted or other long-term care living arrangements is the quality of food and food service (Howells, 2007; Amarantos, Martinez, & Dwyer, 2001). Part of the determining factor of satisfaction is the management of any food service operation, including preparation of food. This study examined the minimum qualifications of dietary managers in Illinois compared with telephone interview responses from senior living telephone interviews. Results indicated that a majority of participants were unaware of the qualifications for dietary managers in Illinois and very few participants in the survey required qualifications beyond the minimum state requirements for dietary managers.